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Frequently Asked Questions

Understanding the Differences Between Pembrokeshire County Council (PCC) and Haverfordwest Town Council (Town Council)

What’s the difference between the two councils?

Pembrokeshire County Council is the principal authority for the whole county and delivers most public services.  The County Council’s offices are also based in Haverfordwest (but are on the opposite side of the river) and they are often confused with the offices of the Town Council.

Haverfordwest Town Council serves the town at a local level, focusing on community representation, small-scale services, and local projects.

Who provides key services like education, social care, and waste collection?

These are all delivered by Pembrokeshire County Council, including:

  • Schools and education
  • Social services
  • Bin collections and recycling
  • Highways and street lighting
  • Council tax and benefits
  • Housing and planning decisions

What does Haverfordwest Town Council do?

We focus on local matters, including:

  • Supporting community events and the Mayor’s civic duties
  • Maintaining town benches, noticeboards, and some green spaces
  • Giving grants to local voluntary groups
  • Commenting on planning applications in the town
  • Promoting local pride and wellbeing

Does the Town Council make planning or highways decisions?

No. We are consulted on planning applications, but Pembrokeshire County Council makes the final decision.

Likewise, roadworks, potholes, and signage are managed by the County Council.

Who do I report issues like fly-tipping, potholes, or broken streetlights to?

Please contact Pembrokeshire County Council directly:
📞 01437 764551
🌐 www.pembrokeshire.gov.uk

Does the Town Council manage public toilets or parks?

In some cases, yes — particularly where facilities have been transferred to us. However, most remain under County Council responsibility.
Contact us if you’re unsure.

What does the Mayor of Haverfordwest do?

The Mayor chairs Town Council meetings and represents the town at civic and ceremonial events. It is an important community-facing role.

What does my council tax pay for?

Your council tax bill includes:

  • A charge for County Council services
  • A contribution to Dyfed-Powys Police
  • A precept for Haverfordwest Town Council, which funds our local activities

How can I get involved with the Town Council?

You can:

  • Attend our public meetings
  • Speak to your local Town Councillor
  • Respond to consultations
  • Stand for election

We welcome community input and support.

Need more help or contact details?

📧 Email: townclerk@haverfordwesttown.co.uk
📞 Phone: 01437 763771
🏛️ Visit us: Old Wool Market, Quay Street, Haverfordwest SA61 1BQ
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